ServiceNow Backup Policy

[SimranK59042389]

Hi, 

i would want to get information about:

1.  What are the current backup policies for the application data?
2. What archival process is in place for the application data?

[Dr Atul G- LNG]

Hi @SimranK59042389 

To get the depth of back up policy or best is log a Now Support case. The standard is defined here.

https://blogs.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/whi...

[SimranK59042389]

Thank you for the information i have gone through it before would want to get some more specific information about backup and archival process.

[Dr Atul G- LNG]

Hi @SimranK59042389 

As per my understanding, it depends and is written in the contract b/w SN and your company. So better reach out to your SN account manager or log a case.

[SimranK59042389]

Sure, Thank you