ServiceNow Backup Policy

SimranK93838843
Tera Contributor

‎01-17-2025 02:27 AM

Hi, 

i would want to get information about:

  1.  What are the current backup policies for the application data?
  2. What archival process is in place for the application data?

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-17-2025 02:29 AM

Hi @SimranK93838843 

 

To get the depth of back up policy or best is log a Now Support case. The standard is defined here.

 

https://blogs.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/whi...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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SimranK93838843
Tera Contributor
In response to Dr Atul G- LNG

‎01-17-2025 02:35 AM

Thank you for the information i have gone through it before would want to get some more specific information about backup and archival process.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to SimranK93838843

‎01-17-2025 02:47 AM

Hi @SimranK93838843 

 

As per my understanding, it depends and is written in the contract b/w SN and your company. So better reach out to your SN account manager or log a case.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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SimranK93838843
Tera Contributor
In response to Dr Atul G- LNG

‎01-17-2025 03:49 AM

Sure, Thank you