Servicenow relative filter

[yaminikumar]

Has servicenow discontinued on or before option with relative filter. I am not able to choose this option while created reports for RITM not updated for 7 days.

[Dinesh_Now]

Yes — in recent ServiceNow releases, the “on or before” option for relative date filters in reports has been deprecated in some modules, including for RITM / Task tables.

Why you can’t see it:

• The relative date filters now focus on “last X days” / “in the last X days” / “older than X days” instead of explicit “on or before” options.

• It’s a change in the report builder UI starting from Orlando/Paris release onwards.

How to achieve “RITMs not updated for 7 days”:

1. In Report Builder, go to Conditions.

2. Select Updated (or Updated on).

3. Choose “Older than” → 7 days.

   • This is equivalent to “on or before 7 days ago”.

4. Run the report — it will show RITMs not updated in the last 7 days.