ServiceNow University shows Blank Page

[Laveena-Agarwal]

Hi All,

From morning I am trying to open ServiceNow University, but it is showing me Blank Page with a "clock" sign. Is there any downtime going on?

[Laveena-Agarwal]

Hi @Dr Atul G- LNG 

Thank you for the direction.

I currently don’t have access to "Now Support," so I’ve tagged Jim in my response to help identify the possible cause of the issue.

[Laveena-Agarwal]

Hi @Jim Poisson

<Modifying my reply because issue is not related to my account or any survey related piece>

I have asked my partner to check the university website - same issue is happening for him.

Is it happening for specific location like Bangalore or specific Internet service provider? I don't have access to "Now Support" portal.

Please advise on next steps.

[tiyasataluk]

Servicenow University cases are not logged via Now Support. you can try to email : nowlearning@servicenow.com

[Jim Poisson]

If you have not already, can you the following:

1. A different browser
2. private/incognito mode
3. clearing your browser cache

If none of those work, could you DM me the email of the account you're using. It's not related to your account,  I just need it to get additional support involved.

[Laveena-Agarwal]

Already tried these steps, issue still persists. DM(ed) you the email address on Linkedin