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ServiceNow University shows Blank Page

Laveena-Agarwal
Kilo Sage

Hi All,

 

From morning I am trying to open ServiceNow University, but it is showing me Blank Page with a "clock" sign. Is there any downtime going on?

LaveenaAgarwal_0-1759484321946.png

 

9 REPLIES 9

tiyasataluk
ServiceNow Employee
ServiceNow Employee

Works fine for me... Internal network issues, may be?

 

Screenshot 2025-10-03 at 11.43.18.png

Bhuvan
Mega Patron

@Laveena-Agarwal 

 

It seems to be similar issue to below

 

https://www.servicenow.com/community/training-and-certifications/unable-to-access-servicenow-univers...

 

Try to raise a case with Now Learning help center or contact your Learning Admin who should help to resolve the issue.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

GlideFather
Tera Patron

Hi @Laveena-Agarwal,

works ok for me:

GlideFather_0-1759484662676.png

 

 

You can however tried to log out - erase browser's cache - log in, login in alternative browser or incognito mode.

 

Let me know if that helped

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Laveena-Agarwal 

 

"The same issue was raised yesterday by another team member. The point is, a case needs to be logged.

 

Are you able to open a case using https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420

@Jim Poisson  can help here

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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