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‎01-23-2024 06:28 AM
The current status of a problem record is tracked in the State field. Each state has a label, value and constant. This example is for Fix in Progress state:
Label: Fix in Progress
Value: 104
Constant Problem State STATES.FIX IN PROGRESS
Your customer wants to add a prerequisite for moving out of the Fix in Progress state. When you update the script include which value is better to use in the script?
A. 104
B. "Fix in Progress"
C. ProblemState.STATES.FIX_IN_PROGRESS
D. 104.ProblemState.STATES.FIX_IN_PROGRESS
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‎01-23-2024 06:42 AM
What is this? Are you running a quiz? Are you asking us to take a test for you? Please use google for these kinds of questions, or read your training material.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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