Setting up session inactivity time outside of installation exit

sivakumar90
ServiceNow Employee
ServiceNow Employee

Hi !! 

 

I'm trying to setup session inactivity specifically for support agents who hop into the system. unfortunately, because of an SSO setup configuration, I cannot use the installation exit. I'm trying to set this up on a UI page that all users will be navigated to.

 

 
sample snippet:
 
<g:evaluate>
if(gs.getUser().hasRole('maint')){
gs.getSession().setMaxInactiveInterval(600);
gs.log('maxinactiveintervalset','login_direct');
}
</g2:evaluate>
 
I see the code getting executed but somehow the session seems to be not working. Looking to understand if setMAxInactiveInterval works outside of installation exits. Even when i run this maxinactiveinterval function from a background script, doesn't seem to work.  
 
Appreciate any inputs on this.
 
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