The instance is offline. Please check again in a few minutes. (dev205846)

[sasi kiran]

My instance is showing this error The instance is offline. Please check again in a few minutes.

How to fix this

[Dr Atul G- LNG]

Hi @sasi kiran 

PDI doesn't come with support , which means if it is offline or unavailable or reclaimed no one from community can support.

You can either wait for more time or release your PDI and get a new one.

For future  , take regular back of update set.

[AndersBGS]

Hi @sasi kiran ,

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

1. Wait - it should come online after some time
2. If you get tired of waiting, release your instance and request a fresh installation. Please note, that all work that hasn't been backed up will be lost for good. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Sandeep Rajput]

@sasi kiran 

If you have already been waiting for quite some time then I suggest you to release the existing PDI instance and request for a fresh one. Unfortunately, there is no official support available for the Personal Development Instances and requesting a new solution is only solution available to resolve it.