UI Builder update

mohdhasan009 · 3 weeks ago

When I clicked on update UI Builder I was redirected to login page which says "Sorry, you can't login with this ServiceNow ID".

Dr Atul G- LNG · 3 weeks ago

Hi @mohdhasan009

Go to Plugins and try to update it from there. If there are no dependencies, the plugin should update successfully; otherwise, the update may not proceed.

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul G- LNG · 3 weeks ago

Hi @mohdhasan009

Go to Plugins and try to update it from there. If there are no dependencies, the plugin should update successfully; otherwise, the update may not proceed.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Tanushree Maiti · 3 weeks ago

Hi @mohdhasan009

Is it your PDI?

If it is your client instance - You need to login using customer/organization ID.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

mohdhasan009 · 3 weeks ago

Hello @Tanushree Maiti

Thank you for your response. My issue is resolved.

I'm using PDI and updated the UI Builder by navigating to System Definition then Plugins.