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UI Builder update

mohdhasan009
Giga Contributor

When I clicked on update UI Builder I was redirected to login page which says "Sorry, you can't login with this ServiceNow ID".

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @mohdhasan009 

Go to Plugins and try to update it from there. If there are no dependencies, the plugin should update successfully; otherwise, the update may not proceed.

 

 

DrAtulGLNG_0-1784803792416.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @mohdhasan009 

Go to Plugins and try to update it from there. If there are no dependencies, the plugin should update successfully; otherwise, the update may not proceed.

 

 

DrAtulGLNG_0-1784803792416.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Tanushree Maiti
Tera Patron

Hi @mohdhasan009 

 

Is it your PDI?

 

If it is your client instance - You need to login using  customer/organization ID.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti