Unable to change the header Background color

[Gopal14]

Hi Team,

Recently we have cloned dev instance, Header background has updated as per prod.

I am trying to change the background color in dev.

1. Theme is created.

2. Style is created

3. then added my style in my theme

4. I have created a system property and add my theme sys_id in that property value.

even after that also header background has not changed.

I have followed same steps in my PDI, Header background has changed as per given color code.

How to update this?

[Nilesh Pol]

@Gopal14 have you log out and log in again? if not, please verify once doing it

[Gopal14]

@Nilesh Pol 

logout and login also done, still not working

[Nilesh Pol]

@Gopal14 please follow the below steps:

1. Correct your CSS of step 2 Style is created to "rgb(0,128,0)"

2. Verify the Theme property value whether its contain any space or not.

3. run https://instance.service-now.com/cache.do

4. refresh the browser cntl + shift + R

5. logout and login again.

Thanks.

[Aditya_hublikar]

Hello @Gopal14 ,

 Have you tried theme builder ? This is easies way to customize your instance .

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant