Unable to change the header Background color

Gopal14
Tera Contributor

3 weeks ago

Hi Team,

 

Recently we have cloned dev instance, Header background has updated as per prod.

 

I am trying to change the background color in dev.

 

1. Theme is created.

theme.jpg

 

 

 

2. Style is created

style.jpg

 

 

3. then added my style in my theme

 

theme1.jpg

 

4. I have created a system property and add my theme sys_id in that property value.

 

even after that also header background has not changed.

 

I have followed same steps in my PDI, Header background has changed as per given color code.

 

How to update this?

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8 REPLIES 8

Nilesh Pol
Kilo Sage
In response to Gopal14

3 weeks ago

@Gopal14 have you log out and log in again? if not, please verify once doing it

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Gopal14
Tera Contributor
In response to Nilesh Pol

3 weeks ago

@Nilesh Pol 

 

logout and login also done, still not working

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Nilesh Pol
Kilo Sage
In response to Gopal14

3 weeks ago

@Gopal14 please follow the below steps:

1. Correct your CSS of step 2 Style is created to "rgb(0,128,0)"

2. Verify the Theme property value whether its contain any space or not.

3. run https://instance.service-now.com/cache.do

4. refresh the browser cntl + shift + R

5. logout and login again.

 

Thanks.

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Aditya_hublikar
Mega Sage

3 weeks ago

Hello @Gopal14 ,

 

 Have you tried theme builder ? This is easies way to customize your instance .

 

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant

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