Urgent help needed | Plugin version is showing as undefined

Ashwini_1
Tera Explorer

Hi All,

 

I have updated a plugin recently (plugin already installed) but later on decided to go on with the previous version. Then we went to store applications and clicked on roll back and all the changes got roll back in the backend.

But if I open same plugin from plugins list, it is showing as installed instead of update and undefined is showing instead of showing version history. How to resolve this issue. I want to see the previous version and update option to be available for plugin.

Ashwini_1_0-1706718662611.png

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Better to log a Now Support / HI case for this. 

 

Try cache.do once. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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