Urgent help needed | Plugin version is showing as undefined
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01-31-2024 08:34 AM
Hi All,
I have updated a plugin recently (plugin already installed) but later on decided to go on with the previous version. Then we went to store applications and clicked on roll back and all the changes got roll back in the backend.
But if I open same plugin from plugins list, it is showing as installed instead of update and undefined is showing instead of showing version history. How to resolve this issue. I want to see the previous version and update option to be available for plugin.
1 REPLY 1
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01-31-2024 10:26 AM
Better to log a Now Support / HI case for this.
Try cache.do once.
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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