What are the Washington DC new or modified features for business users and end users and ITIL users

KKS1
Tera Contributor

Hi,

I would like to the new or modified features for business users like ITIL or scrum users or portal or End users in Washington DC release in ITSM, HRSD, SPM, Now platform.

I listed few of them like,

 "save as draft" button on catalog items in portal

Language and region under User preferences
keyboard shortcuts as per your role

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @KKS1 

 

https://youtu.be/q628bve6ivs

 

https://youtu.be/UwB2KaENvHY

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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washington #Utah #servicenow #servicenowdeveloper #upgrade Disclaimer: This video is based on the latest Release of ServiceNow. Practical/Hands on in these are with my best knowledge & experience. These videos did not promote any ServiceNow Sales pitch or marketing. Feature List User Preferences ...
washington #Utah #servicenow #servicenowdeveloper #upgrade Disclaimer: This video is based on the latest Release of ServiceNow. Practical/Hands-on in these are with my best knowledge & experience. These videos did not promote any ServiceNow Sales pitch or marketing. Feature List backup On Demand ...

If it works for you, please accept the answer as solution too.

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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KKS1
Tera Contributor

Thank you @Dr Atul G- LNG ,

Most of these features for admins and developers, but i am specifically looking for business users.

There are very less updates for business user in D.C. release, but if you go through you may get more idea.

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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