What are the Washington DC new or modified features for business users and end users and ITIL users

[Community Alums]

Hi,

I would like to the new or modified features for business users like ITIL or scrum users or portal or End users in Washington DC release in ITSM, HRSD, SPM, Now platform.

I listed few of them like,

 "save as draft" button on catalog items in portal

Language and region under User preferences
keyboard shortcuts as per your role

[Sandeep Rajput]

@Community Alums Here is a list of new features https://docs.servicenow.com/bundle/washingtondc-release-notes/page/release-notes/summary/rn-summary-new-features.html in the Washington release. I agree the features listed here are a mix of new features for devs and business but in a nutshell they are connected.