when i upgrade to zunrich,why i can't filter by tags in CSM Workspace

[HUANGCONG]

when i upgrade to zunrich,why i can't filter by tags in CSM Workspace,this tag column show 'This column can't be filtered'

[GlideFather]

Hi @HUANGCONG,

your description is too vague, please provide more context, details and optimally a screenshot to get a better understanding and provide you relevant answers or suggestions.

Also, does it happen for all users or just some? Try to spot some patterns. 

[Tezz]

Hi,
I have the same issue, please see my screenshot. I have tried both Case table and Task table but same result. I cannot select the Tags field in my condition and you see the message "This column can't be filtered." in the column. This worked just fine before Zurich but not anymore.

[Dr Atul G- LNG]

Any screenshot?

[Tezz]

Hi, Please see my post above for a screenshot and description of issue.