workflow studio won't open

ghzelmed
Tera Contributor

Hi,

In the dev instance, we upgraded instance to Washington DV version last week. Today, all was normal, but since two hour I become unable to use the module Workflow Studio . I can't open any flow or subflow.. We only get a blank page.

ghzelmed_0-1716834764601.png

 

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Try cache.do 

 

or 

try to upgrade the plugin once and try in other browser.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Try cache.do 

 

or 

try to upgrade the plugin once and try in other browser.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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hi what do you mean by upgrade the plugin once? the whole instance is on Washington DC version already.

Hi @ghzelmed 

 

AGLearnNGrow_0-1716836247752.png

 

Try to update this plugin once.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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the cache.do works fine. thanks