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Hi UX SIG - Has anyone had experience applying their organization's brand and design system to a Customer Service Portal? I'm wondering what kinds of design constraints I need to be aware of, for example, that ServiceNow's CSS is based on Bootstrap 3...
The ServiceNow design teams plan to invest time for each major release (Vancouver's next) getting the Figma files up to date with the latest widgets, components, and page templates. This will continue to include: AccessibilityClassic EnvironmentConfi...
Hi, all!I usually do prototyping with Figma using ServiceNow components as refer to the below article. Prototyping experiences with Figma However most of our colleagues use Miro for prototyping, so I also have to use Miro this time.Can I do prototypi...
I am currently working on updating my company's Knowledge Base and Help Center taxonomy. With the project, we are aiming to move away from the traditional IT and HR categorization with an aim to make the experience as intuitive as possible for all us...
Hi community! I'm hoping you can share your approach/best practices for determining the appropriate size of participants in an unmoderated tree test study. I'm also planning to supplement with moderated focus groups but with limited users (5 per reg...
how to get deep and clear knowledge about all servicenow concepts through one video.
Hi Community folks, I wanna propose and implement BOTH "Standard Change Catalog" for Operational Standard change and "CAB workbench" in our weekly CAB meetings for the company I work now.Need some Tutorials or Step-by-step instructions on these 2 so ...
