The article is a companion to the Now Learning course From the Experts: User Experience (UX) Leading Practices
If you want to learn the practices that help you deliver great self-service experiences to your end users, enroll in the course.
Introduction
The From the Experts User Experience Leading Practices course introduced 3 areas of guidance for delivering great experiences with ServiceNow:
- Self Service
- Collecting Input
- Organizing Content
Where should we go next?
In your response to this post, consider what product capabilities or business outcomes do you need experience-focused guidance on to deliver the solutions your stakeholders and end users want to see.
