
AJ Siegel
ServiceNow Employee
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08-01-2023 11:50 AM - edited 08-31-2023 08:18 AM
Once the team has a shared understanding of the projects goals, users, and processes, you want to encourage divergent thinking to explore how the problems can be solved.
In the Ideate phase, we want to provide methods that help you explore ways to transform processes, the user experience, and the interfaces your users interact with.
Here, you'll learn how to prototype different designs, create improved journeys for processes, and get feedback from users and stakeholders to validate your solution ideas.