Hi Christine, how would I create the user criteria, if not able to see the options in the All -> Administration -> Users. Kindly guide further please, as I need to elevate a user to be able to create and contribute knowledge articles in his/her profi...

Hi Suzanne, your post is indeed very insightful. However, the hyperlink in your post takes me to another post/blog and that doesn't really help much about reaching out to the customer administrator. Could you please guide and assist me further with t...