About spriisholm

spriisholm · 05-26-2019

Hi (London latest patch) We have created 5 new fields on change_request. Then we have added those 5 fields to the "Change Request activity formatter", by using the "configure available fields" link Then we make som input in the 5 fields and save t...

spriisholm · 05-21-2019

Hi  (London latest patch) It is possible to make changes to the Major Incident Workbench. Eg. we like to hide this on the "summary". But it seems that pretty much of the Major Incident is readonly including UI pages etc. Thanks Soren

spriisholm · 12-01-2020

listening in on this one too 

spriisholm · 01-09-2020

Hi We have also experienced the same problem "many" times. When cloning from PROD to TEST/DEV, the user on TEST/DEV will get the PROD MFA. Next time I will try the exclude / preserve on [user_multifactor_auth] table OR save the table from TEST/DEV b...

spriisholm · 05-26-2019

Hi Deepak This is from the "history line": So if "Business Impact" is even milliseconds after "Efficiency Improvements" it will show after this field? /Soren

spriisholm · 05-26-2019

Hi Herrm2291 Thanks for your reply  Last week I asked HI the same question and they also replied that it was not possible (read-only) and also recommend us to raise an enhancement ticket on our desired changes. So .. we will do that and the be pat...

spriisholm · 02-12-2019

Hi Is there a way to activate a "sort button", so that the user can sort the cards (all lanes) after the fields on the "ticket"... like sorting after priority on incident? /Soren

User Activity

Sort order on fields in activity stream

Customizing the Major Incident WorkBench

Re: CSDM - Dynamic CI Groups use in Change Mgmt vs Change Management - Mass Update CI

Re: Multifactor authentication and system clone

Re: Sort order on fields in activity stream

Re: Customizing the Major Incident WorkBench

Re: 5 Visual Task Board Configuration (not so) Frequently Asked Questions