User Activity

what is the difference between "Reviewed and Merged" and "Reviewed and Reverted" during version upgrade?

07-09-2018
Dear All, I feel very confuse for between "Reviewed and Merged" and "Reviewed and Reverted" during version upgrade? System shows me there are no differences between base system and customised. Then i need to click "revert to base system" or "save Mer...

How to hidden the record by using ACL

04-29-2018
Dear Sir, I would like to use ACL to hide the record which is not allow user to read. I only can hide the fields value. How can I do that? ACL setting is as below: Thanks. Best regards,Ling

Error occurs when I save the incident - Invalid update - Match not found, reset to original

04-15-2018
I setup some client script to auto fill in the information, when I save the incident, the following error occurs. If I click 'Save' again, it can be save normally.  

how to get the value of item_option_new.name

10-11-2017
Dear All,I would like to know how can I get the value of item_option_new.name? I want to get the Date (Question: Employee Start Date).Thanks.Best regards,Ling

Date Time Calculation

05-17-2017
Dear Sir,I had create two fields in incident, one is 'assign date', another is 'resolved date'.How can I calculate the date difference between 'assign date' and 'resolved date' by using client script? Then put the result into 'date diff' field.Thanks...
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