User Activity
10-29-2020
Hi team
I'm not great with ACLs or scripting but could do with some assistance with locking down a specific catalog item:
I have a catalog item called 'Account Audit Request' and a workflow to have it approvedI have created a group that should have a...
Our business is one that moves around quite a lot. We're in a situation where we have a Property team who will trigger an office relocation request via email, which comes through as an incident currently, which is a bit crummy and not great in terms ...
05-20-2019
Hello! I'm wondering what the best way is to tackle this, please? Basically, our Service Desk Manager would like incidents that are on hold to have a specified release date. I've built in the extra state, the queue and the follow up date and time, ho...
08-23-2017
Hello!I'm trying to create a view, or a report (either/or) that shows a list of ALL users in my company, their department, manager, location etc, but I'd also like to include the amount of assets, and the asset names that are assigned to them so basi...
