User Activity
11-26-2015
I have a number of items which are in categories, those categories are part of the service catalog.However when I try to view the catalog I cannot see the active categoriesI can from this screen search for any of the items and it finds them but for s...
I'm trying to add the Configuration Item field on the incident form.We have CI's ( Business Services) with a field of company assigned and populated.The callers have the field company assigned and populated.So I would like to allow the callers ( thro...
I am using the contact_type field from the task table in both Incidents and Requests.I have defaulted the value to be self_service and it populates correctly when an incident or request is created.However if I default the value to be e-mail then it o...
