I want to make editable TYPE field on the switch activity, once the switch is created the type is read only how to make it editable(i have seen UI policies but can't find how this field set it is always read only).Please help how to achieve

Hi,I am not able to getting OOTB notification for Change request on hold notificationi have raised form system admin and ITIL user for standard change request but on hold notification not triggering in emails not getting. Please help me out how to ge...

Hi everyone,i need to configure leave management process in HRSD manages the entire leave request process, from submission to approval or rejection. It tracks available leave balances, ensures compliance with policies, and updates relevant records. h...

Hi all,Iam facing a challenge '' we know fields having personnel information(PI) like caller_id, short_description, user details etc., on the incident table. I have to mask/hide this PI on the form for specific users, and this masked PI data can see ...