User Activity
10-10-2019
We have a table in our production instance with over 1TB of data in it (1118168054 rows). I'm looking for guidance on the best way to purge this table without affecting system performance. I do not believe there is any reason to retain these records ...
When someone replies to a ServiceNow-generated email, most inbound actions are set up to add the reply as a comment or work note to the ticket (e.g., incident) that includes the entire email body of the reply. This quickly grows the size of the email...
03-13-2014
I've long been waiting for a ServiceNow platform feature to allow me, when looking at the form view of an existing record in the content frame of the standard user interface, to open the form in its own window. The need typically occurs when I want t...
Trying to develop a script to run as a background script to remove inherited itil roles from users who no longer need it (by virtue of their not having logged on for some time). The problem I'm having is that it works just fine with the inconvenient ...
