I have created a custom catalog in sc_catalog table and tagged few catalog items to that catalog but in virtual agent those items don't show up only the items tagged to service catalog show's upDoes anyone know how to fix?

Hi the summary section of sow workspace is coming as blank i want the icident details should come there how to achieve it? 

i'm using a transform map to create some new records all of them get a unique number after creation as expected but my concern is if i move these records via xml to prod and suppose there already exist a record with same number so it will clash how t...

i have three on change client scripts running to calculate priority they areon change of impact,on change of urgency,on change of business criticalityfunction onChange(control, oldValue, newValue, isLoading) {if (isLoading || newValue === oldValue) {...

Hi,How to add a custom search bar on my custom widget in serviceportal which only searches in my widget and return the result in widget itself? i used type head search but it searches on the full portal and routes me to diff page