User Activity

Hi, I want to show one on_behalf_on field which will be conditional.Suppose if the caller has "A" role then show first "On behalf of" field only and hide the second "On behalf of" field and if caller has "B" role then show second "On behalf of" field...
When user is having a conversation with the virtual agent the entire conversation is sent to the mobile app in the form of a notification per line item asked. See attached screenshot.How can we stop this?Virtual agent conversation: Notifications in N...
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