User Activity
01-04-2019
We have a legacy custom-built application that extends the task table. When an item in this application is created, it generates a TASK (i.e. TASK123456). With the Service Catalog generating TASKs (as expected), we noticed both the application and th...
10-23-2018
I am looking for a way to automatically generate an Outage record when a Critical Incident is created. Additionally, I am looking to incorporate the "Begin Now" UI Action when the record is generated. Thoughts?
One user is getting this message when they try to check out their Shopping Cart.
Where does the Shipping Address at Service Catalog checkout get pulled from?
10-05-2017
We noticed recently that our Incident numbers have grown beyond the halfway point of six-figures. What happens when our Incident number reaches 999999? Do we roll into 1000000?