About yueyunbo1

yueyunbo1 · 03-11-2020

I created a record producer for a new custom table( task-based), added it into service catalog. When I access it from Employee Service Center Portal, submit a new record, the work notes and additional comments journal fields cannot display on the co...

yueyunbo1 · 06-19-2017

I have tried PDF export function of Table definition / table column definition / header&footer of report / dashboard,and I want to know other types which can be exported as PDF file, can these exported files be used as design document?

yueyunbo1 · 06-08-2020

I met the same trouble, and don't know the reason. It seems like a bug, I think. According to the system log, there is error message shows error about application scope. In order to keep using scoped flow, I changed the trigger, and add a look up rec...

yueyunbo1 · 03-16-2020

Hi, ITIL User still can see the work notes and comments

yueyunbo1 · 03-13-2020

Thanks so much for your help. It looks OK of the ACL setting. I used the System administrator account to test, assigned the roles of itil,task_editor, and the access role of my custom table., but still cannot see the comments. Everything is OK in th...

yueyunbo1 · 03-11-2020

What ACL should I change? I am using the internal user to test it, both of the the comments and work notes cannot display.

yueyunbo1 · 06-20-2017

Thanks so much for your answer

User Activity

Work notes and additional comments of the custom table cannot display in Portal/ Ticket form page.

What can be exported as a PDF file?

Re: SLA Flow not triggered

Re: Work notes and additional comments of the custom table cannot display in Portal/ Ticket form page.

Re: Work notes and additional comments of the custom table cannot display in Portal/ Ticket form page.

Re: Work notes and additional comments of the custom table cannot display in Portal/ Ticket form page.

Re: What can be exported as a PDF file?