Hello Folks, wondering if there is a way to find if a ticket is created in the business hours or not and set a flag based on the output.   The requirement goes like this. Business Hours are 8 30am to 5 30pm. Incident is created between 8 30am and 5 3...

Hi there,can someone help me with a code snippet that allows me to insert a drop down with bunch of URLs in it in the SP Header Menu of the Service Portal ?Am actually trying to add a drop down with URLs next to System Status.any references on this w...