User Activity
Hello,
we have a problem with the inbound emails.
Emails send with marked 'confidential' (from a Microsoft Server/outlook) open a case/ticket in ServiceNow, but the content is not decrypted. The system receives the messages encrypted and cannot read ...
Hello,
because clients often ask which module to purchase, I was wondering what is the exact difference between the HR Lifecycle Events and the Enteprise Onboarding and Transition Lifecylce.
From Orlando on, this two are seperated and in need of tw...
Hello all:)
I am right now preparing for the CIS ITSM.
I found very often the question: Can an itil user close an incident or problem.
The answer was always no, only the itil_admin can.
But the description of the role in the system and the docs.ser...
