User Activity
06-12-2025
Hi, I have a Catalog Item, where as per my current organization policy requires for it to have an automated Standard Change Request created and related to the catalog item for record purpose. I have already configured an automated task for the catalo...
Hi, I have created a new catalog item where one of the variable items is mandatory (Select CI - referencing from cmdb_ci) whenever a user is raising the catalog. When the catalog is submitted, I would require the field "Affected CI" in the RITM to b...
04-09-2025
I have recently created a new Catalog Item where one of the field variables has dot walk configured for it. However after the catalog is submitted, the dot walk values are not visible/displayed in the RITM. Is there any way to get the value to be vis...