Hello ServiceNow community, My company is facing an issue in ServiceNow due to the current SMTP setup and I wanted to ask for your opinion. Our setup: We have multiple domains that we want to use from Service Now. We have managed to create an applic...

Hi, Our company wants to give employees from our Stores the option to open Cases directly for our ServiceCenter and additionally list these cases similar to ITSM on a portal.As we are pretty new to ServiceNow we thought about creating two widgets for...

Hi Community, I'm new to the ServiceNow product and this community and hope someone can help me with the following. Is it possible to answer case 1 for an end-user/customer with service@domainA.com and for case 2 we use service@domainB.com? I looked ...