About Kendra F

Kendra F · 03-07-2025

My goal is to send an Notification from the Incident Table when All Incident Tasks are closed. The Notification and Event are on the Incident Table and the Business Rule is on the Incident_Task table. I also need to include all task numbers under the...

Kendra F · 02-10-2025

I've created a custom Theme with styles that we like and I need to move it to TEST and PROD. I can't find out anyway to accomplish this. I tried to put it in an update set but that didn't work.

Kendra F · 03-07-2025

Here you go, thanks.

Kendra F · 03-07-2025

Thanks for helping! Still having issues.I used #1 example above, then I created Incident with two Incident Tasks. Closed one Task and it produced two notifications even though there is one task still open. I had tried something very similar to what ...

Kendra F · 03-07-2025

They are created later manually.

Kendra F · 03-04-2025

This was helpful, thank you. I did alter to just move Styles over to the current Theme, as we want separate themes in each instance.

Kendra F · 03-04-2025

I have a similar situation, but I want to send the notification from the Incident Record not the Task record but with the same results. Tried using the Business Rule that works from Incident task record and altering it, but nothing is working so far....

User Activity

Notification from Incident Table, when all incident tasks are closed

Moving Theme/Style to other instances

Re: Notification from Incident Table, when all incident tasks are closed

Re: Notification from Incident Table, when all incident tasks are closed

Re: Notification from Incident Table, when all incident tasks are closed

Re: Moving Theme/Style to other instances

Re: Send notification when all incident tasks are completed