Hi Guys, We have configured a different email that internal users can send a message and it will create an incident, which is working perfectly. But we need to implement this also for external users, we've created a new inbound action, but the other ...

Thanks to  Sandeep Rajput for this script: Copy attachments from RITM to SC Task: @ Sandeep Rajput Can you please share the script when user update attachment on the RITM?Thanks in advance