User Activity
Hi Team , There is a requirement , where if user clicks on Review button on the change form , it should through an alert that ' Please attach proof of change completion ' . And after adding the attachment it should move to Review state. If the Tic...
11-16-2025
Hi Team , I have a requirement where user want 'Requestor TimeZone' field on the form which will auto-populate opened by user's timezone. Can someone please help me how to achieve this functionality. Thank you!
Hi Team, I have a query , that if we add the timezone in system properties will it impact the SLA's , scheduled jobs etc . can someone please help on this.Thanks,
Hi Team, Could someone please help me with configuring the visibility of the "Create Known Error Article" link based on the following conditions:For P1/P2 tickets:The link should be visible only when the ticket is in the Root Cause Analysis (RCA) sta...
There is a requirement where, upon clicking the Review button on the change form, a pop-up message should appear reminding users to attach evidence of change.popup message:"Please attach proof of change completion."If users have already uploaded the...