I want Current CMDB Technical Design of my instance of ServiceNow. What steps should I follow to get the detailed daigram. I am able to find CI Class Manager however cant see any diagram. 

I want to create a capability matrix of the servicenow product subscribed by my organisation, I want to prepare a slide with the all the application/modules name listed in the belo categories :  1. Deployed2. Subscribed but not in use3. Not subscribe...

Problemm statement : My Team Unassigned work is not reflecting data correctly for the Local ITM users who have multiple location assigned to provide deskcside support. We have a group for Local ITM and all members irrespective of locations are added ...