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User Activity

Hello,We need to capture rejection comments for RITM/Change Request approvals. While we were able to enforce this on the approval table and in the Service Portal, we are facing challenges implementing it at the RITM level.There is an out‑of‑box “Reje...
As existing work notes and additional comments are not working as expected , created a custom field called my notes and created a after updated BR on custom filed to copy journal entry from child to parent Initially i used below BR which coping all t...
Hello,1. I customized normal change work flow on change policies and approvals in default view and it is working as expected in default view,customizations1. If conditions2. peer review process based on assignment groups3. Percentage of approvals in ...
Hello,1. I  customized normal change work flow on change policies and approvals in default view and  it is working as expected in default view, customizations 1. If conditions 2. peer review process based on assignment groups3. Percentage of approval...