About Cindy_Pls

Cindy_Pls · 09-06-2024

Hello, I have deactivated a group because it's no longer used but when I open a case I can still select this group in the assignment group field. I have created a filter in the dictionary with the condition active is true. But this does not seem to ...

Cindy_Pls · 08-03-2022

Hello, Our company has just started using Servicenow and I am relatively new to this system. I need to create a new type af computer peripheral like monitor or camera ... so that our inventory team can choose this in the asset form. See printscreen. ...

Cindy_Pls · 09-09-2024

Hi, I only kept the Active = true query and this did not impact the result. I am thinking that maybe there was a list that was configured. I was not involved in the implementation so I have no idea where to find this list. Where can you find the exis...

Cindy_Pls · 09-06-2024

Hello, this is the reference qualifier. Hope it helps you.

Cindy_Pls · 08-10-2022

I did what you described and this worked. The new type is finally visible in the asset form. Thank you so much for your help.

Cindy_Pls · 08-03-2022

I have managed to add the new type to the list in the tables related list but it is still not visible in the asset form. How do I render it visible on that form? Thank you for your help.

User Activity

deactivated assignment group is still visible and selectable in case form.

How can I manually add a new type of computer peripheral?

Re: deactivated assignment group is still visible and selectable in case form.

Re: deactivated assignment group is still visible and selectable in case form.

Re: How can I manually add a new type of computer peripheral?

Re: How can I manually add a new type of computer peripheral?