Hi all,Working on scenario: when requesters add or edit.. affected ci's in change request related list the ci's class should be principal class and life cycle state is operational.anyone please assist me on this scenario.
Hi,Yes, it is possible to open a Knowledge Article directly to the attachment without opening the form in ServiceNow. 1. Create a UI Action: Go to "System Definition" > "UI Actions" and create a new UI Action with the following settings: ...
Hi @joeweisiger ,In the assessment metrix if we selects Method : Script is being run in background but for your verification you add gs.log(scaled_result); in the your code so that will get confirmation. thanks
Hi @Robbie yes there a problem, if we build default filter as suggested, on slush bucket it again editable, how do we make readonly the slush bucket default filter?
@Robbie Thank you its working on Add buttonbut it not working for Edit... button, when requester clicks on edit.. then slush bucket should shows list of CI's with the same condition(class is principal and life cycle state is operational.