Hi  All,How can I filter the Request Item table in ServiceNow to retrieve request items associated with a specific catalog item, for users who are members of certain groups and have an ITIL role assigned, and were generated through the Service Portal...

Hi,How i can map the custom choice type field(Educational unit Impacted) that is created on RITM table to catalog item variable(Educational Unit Impacted), so that after submitting the form from portal the value should be reflected in RITM custom cho...

Join is getting finished . and not moving forward . Provide some inputs to resolve this issue