User Activity
12-14-2025
Hello everyone,For some reason, whenever I try to visualize a chart report, it only displays a white square and the chart itself does not appear (see the attached screenshot). However, if I click on the report, it opens and displays normally. Has an...
05-12-2025
Hello everyone, I'm relatively new to working with Workspaces, and I'm encountering an issue I can't quite figure out. In one of our Workspaces, there's a tab labeled "Recovery Tasks", but whenever a user tries to open it, the tab loads as a blank p...
Hi Everyone, I have an integration with LeanIX running on my instance. They want to start using a field called "Platform Host," which is a reference field. The system sends the display value to ServiceNow, and while the value is being set in the refe...
Hello Everyone, I'm experiencing an issue with the Related Search and knowledge articles. When I create an article from an incident, publish it, and attempt to find it through the Related Search, it doesn't appear immediately. Instead, it takes about...
I need to create an email notification that will be send every 2 hours that the critical incident is not resolved, closed or completed. I tried achieving this as the screenshot bellow:If is checking if incident state is not not resolved, closed or co...