Itil users not able to add inactive incident/Problem records in Change record related List. They are able to see Edit button ,so when they are trying to add inactive records ,records are not adding .But admins are able to do the same.

I want approvals triggered to a group on change request  based on Priority of attached incident and Planned start date timing .I have implemented this through flow using action .When i'm testing only action by giving manual timings its working correc...

There is a button "Complete Risk Assessment " in all Change Types where it calculates the Risk value .On clicking this button a form opens to select choices for different question .So i want this form to be editable for change_manager ,so they can ch...

I have created one lookup field in a form.I don't want to allow filtering on lookup fields.How to do this

Which Roles have Access to the Table "Catalog Request Item Metric(sc_req_item_metric ) " ??