Access analyzer is showing as passed but user is not able to access write for the field

klavan32
Tera Contributor

HI All,

 

A field in incident table is not editable even when user is passed all ACL's. I have tried to debug using access analyzer it is showing as passed as below but still when i impersonate and open record that field is still read-only. i am using incognito mode only.

Kindly help what i am missing
 
 
 
 

ACL.png

 
 

 

 

7 REPLIES 7

it is working for admin but I disabled admin override in ACL

@klavan32 

I am not referring to admin override.

I am asking which field is that and if any dictionary override is configured for that field if it's a task field

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @klavan32  -

Did you check Ui policies and client scripts?