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adding dashboards in service operation workspace

Deepika54
Tera Contributor

HI team,

 

In Service operation workspace, in home tab, i am not able to see the other oob incident problem change dashboards.

Is there a specific way by which we can add those. Kindly help.It is only showing 4

 

Deepika54_0-1767961461985.png

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@Deepika54 

I believe you can't edit the OOTB platform analytics dashboard, duplicate those and then make them visible

AnkurBawiskar_2-1767962397186.png

 

Steps

-> visit to your dashboard in platform analytics

-> Click Duplicate

AnkurBawiskar_0-1767962360425.png

 

AnkurBawiskar_1-1767962376341.png

 

-> click Edit

AnkurBawiskar_3-1767962439046.png

 

-> Then click i icon & in Dashboard Visibility add the Service Operations Workspace and Save

AnkurBawiskar_4-1767962499016.png

 

Then your dashboard will start appearing in SOW Dashboards selector

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@Deepika54 

I believe you can't edit the OOTB platform analytics dashboard, duplicate those and then make them visible

AnkurBawiskar_2-1767962397186.png

 

Steps

-> visit to your dashboard in platform analytics

-> Click Duplicate

AnkurBawiskar_0-1767962360425.png

 

AnkurBawiskar_1-1767962376341.png

 

-> click Edit

AnkurBawiskar_3-1767962439046.png

 

-> Then click i icon & in Dashboard Visibility add the Service Operations Workspace and Save

AnkurBawiskar_4-1767962499016.png

 

Then your dashboard will start appearing in SOW Dashboards selector

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron

@Deepika54 

Would you mind closing your earlier questions by marking appropriate response as correct?

Members have invested their time and efforts in helping you.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader