Agentic AI Agent use case
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3 weeks ago
Hi All,
Anyone implemented the Agent AI in your instances. If yes. Please share the use cases you have implemented.
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3 weeks ago
Hi @Jyo090,
could you possibly specify what exactly would you like to know? Use case for agentic workflow or something else? As I understand it, it's either AI Agent, Skill, Tool, ... or Agentic Workflow.
What of these are you interested in?
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3 weeks ago
Hi @Jyo090
Here you will get couple of use cases:
1. Use cases for AI AgentsUse cases for AI Agents
2. I implemented couple of use case for POC (simplest one)
a. Propmt type story number -> automatically update set would be created and shared
b. prompt key word, it will check the corresponding KB and share the KB number
3. For hackathon , tried ( it would be a bit tough)
a. Fraud detector
b. compliance checker
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3 weeks ago
Hi @Jyo090,
You can refer to this below article:
Now Assist for ITSM: Transforming IT with Generative AI
If you find my answer useful, please mark it as Helpful and Correct. 😊
Regards,
Soham Tipnis
ServiceNow Developer || Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10
