Alphabetize Configuration item

[Nisha Mishra23]

I want configuration item in alphabetical order. Is there any way to do that?

[SumanthDosapati]

@Nisha Mishra23 

This KB Article has the solution for your question.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0725720

You can also use ref_sequence=field_name; in the attributes of dictionary.

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

[adityahubli]

Hello @Nisha Mishra23 ,

You can simply add ORDERBYname in the Advanced Reference Qualifier.
This will ensure that all records in the reference lookup are automatically sorted by the Name field.

javascript: +'^ORDERBYname'

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant

[adityahubli]

Hello @Nisha Mishra23 ,

You can also check this   "ref_ac_order_by" dictionary attribute.

Check this one . 

[SIVASANKARIS]

Hi @Nisha Mishra23 ,

Open the Configuration item table, move the cursor to the name column, you will see 3 dots, there click the sort a-z option, now you can see your Ci in alphabetic order.

If this is helpful,, please mark it as helpful and accept my solution..

[SumanthDosapati]

@Nisha Mishra23 

This KB Article has the solution for your question.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0725720

You can also use ref_sequence=field_name; in the attributes of dictionary.

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth