Alphabetize Configuration item

[Nisha Mishra23]

I want configuration item in alphabetical order. Is there any way to do that?

[SumanthDosapati]

@Nisha Mishra23 

This KB Article has the solution for your question.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0725720

You can also use ref_sequence=field_name; in the attributes of dictionary.

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

[SumanthDosapati]

@Nisha Mishra23 

Did the above solution work? If yes, Accept the solution and mark as helpful to close the thread and benefit other readers.

Regards,
Sumanth

[Ankur Bawiskar]

@Nisha Mishra23 

approach and link shared by @SumanthDosapati will work for you.