Approval field need to be set as approved on sc_request
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03-28-2024 12:34 AM - edited 03-28-2024 12:36 AM
Approval field on the request form is being set as not requested on record insert. I want it to be set as approved.
We are not using the sc_request record's approvals. I need to directly trigger the flow for the sc_req_item instead of waiting for the sc_request to be approved.
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03-28-2024 01:35 AM
Why not inactivate the OOB flow in that case and just create your own logic for it. Just skip the request approval all together.
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03-28-2024 02:23 AM
@Mark Manders I need this to be applied only on one specific catalog item's requests.
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03-28-2024 04:50 AM
Then just create that logic in your flow for this item. On creation of the RITM, approve the REQ and do what you want with it.
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03-28-2024 01:51 AM
Hi Bharath,
Their are 3 ways you can achieve this:
- As Mark recommended above, deactivate the OOB sc_request workflow and create your own logic
- You can make the default value of Approval field on sc_request as "approved"
- You can create a before insert BR on sc_request and change the approval to approved.
If my answer helped you in any way, please then mark it as helpful or correct.