Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Approval field need to be set as approved on sc_request

Bharath K B3
Tera Contributor

Approval field on the request form is being set as  not requested on record insert. I want it to be set as approved. 
We are not using the sc_request record's approvals. I need to directly trigger the flow for the sc_req_item instead of waiting for the sc_request to be approved.

 

5 REPLIES 5

This will affect all the requests. I want this to be applicable only on a specific catalog item's request. BR is one option that could work. But I was searching for any alternative options.